Refund policy

CANCELLATION, RETURN & EXCHANGE POLICY – TERAZ

No Cancellation
• Once an order is placed, it cannot be cancelled

Returns & Exchanges
• No returns or exchanges unless the item received is defective
• Defective items must be reported within 24 hours of delivery

Defective Items
• Email us at: wearteraz@gmail.com with product details and issue
• Our team will inspect the returned item and notify you within a reasonable time
• If approved, you will receive a replacement or refund via the original payment method

Return Conditions
• Item must be unused, unworn, with tags attached
• Must be returned in original packaging
• Proof of purchase is required

We are committed to ensuring quality and resolving any issues promptly.